Terms and Conditions
The registration fee includes:
- 2 1-day live courses
- Coffee breaks and lunch for all days
The courses are not considered confirmed until you receive a communication following your registration.
You should not book non-refundable flights and hotels until the courses are confirmed. In case of low attendance, the courses can be canceled once the Early Bird offer expires. In case of cancellation, you will receive a full refund on the credit card used to make the payment.
The courses are delivered in English.
Substitution and Cancellation Policy
For classroom courses, cancellation requests must be submitted in writing. All cancellation requests received by SQLBI at least 15 days before the beginning of the classroom course are entitled to a refund, minus a €200 processing fee. No refunds will be given to registrants who cancel less than 15 days before the beginning of the course, or who fail to attend the course.
Substitutions for paid registrants may be made only with another attendee approved by SQLBI. Written notice is required and for complete accuracy it must include all pertinent changes for the substituting attendee.
Substitutions are not allowed:
- Halfway through the classroom course: Registrations are made for the entire duration of the classroom course.
- If part of a bundle purchase.
In the rare event that SQLBI must cancel a course, a full refund will be given to all paid registrants. SQLBI will not refund any other amount paid by registrants to other companies, including and not limited to travel expenses and hotel reservations.
Payment and Payment Security
We don't collect any payment information (such as credit card information) on our servers.
We are PCI compliant.
Credit Card payments are made through Stripe services.
PayPal payments are made through PayPal.com.
Wire Transfers will be validated by our system after receiving the funds on our bank account. Access to video courses is released upon reception of the funds.
For purchases made during time-limited offers such as Black Friday or Cyber Monday, the funds must be sent to SQLBI before the expiry of our promotional offer – whether by Credit Card or Wire Transfer. Payment terms that postpone the payment to a date later than the expiry of our offer will effectively void the order.
Privacy Policy
We collect personal data. To see what we collect, how we collect it, how we protect it, how we may share it, how you can access and change it, read the complete Privacy Policy at this address: https://www.sqlbi.com/privacy/
Full Terms and Conditions