A Power BI Gateway Monitoring & Troubleshooting Solution

A Power BI Gateway Monitoring & Troubleshooting Solution

One of the main challenges I see #powerbi admins of large enterprises is monitoring & troubleshoot all their on-prem Gateway Clusters.

Each cluster has multiple gateway servers that are responsible to connect the Power BI service in the cloud to customer data sources, sometimes there are errors in that process and the only way to correctly troubleshoot the issue is looking into the gateway logs.

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The problem is that sometimes #powerbi admins don't have permission to remote desktop to the Gateway Server and download the logs and even if they do it might be challenge when dealing with multiple gateway servers...

So, to ease the pain of these #powerbi admins I created a simple open-source solution that require admins to publish a simple & lightweight #powershell script to each gateway server that incrementally send & classify (by gatewayid, log type, timestamp) the gateway logs to a central storage account allowing admins to:

  • Easily access all the gateway logs without having to remote access to the gateway server
  • Explore the logs with a Power BI Report
  • Explore the logs using a SPARK / Data Explorer Engines in Azure Synapse Analytics
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In the end you can just explore the logs using Azure Portal or Azure Storage Explorer:

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Or using a built-in Power BI template:

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Download solution & setup instructions here

Ken Martin

Senior Manager at Federated Investors

1w

Rui, out of curiosity, do you have any monitor to show whether a gateway and a datasource are online? I know that these dashboards are connected to a data source that may be cached but seeing if this possible.

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Nde Gerald Awa

Geschäftsführer bei GNAK Consulting GmbH (BI, Software Development, Project Management)

3w

Rui Romano, great solution. Thanks .

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Arun Y.

Tableau Server & Power BI Architect / Administrator

11mo

Do we need to update this solution to keep it in sync with the monthly releases of gateway software ?

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Purushotham Rettagunta

SAS and PowerBI Administrator

1y

Hi Rui Romano Thanks for the troubleshooting solution Is these any video had been recorded that describe this process? which would be much helpful to understand in better way

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